Avivoq

Reach us

Write to the address below from whatever mail app you already use. We answer every message.

ondoq@avivoq.com
  • Languages: English and French.
  • Response time: within one business day, usually the same day.
  • Hours: Monday to Friday, Eastern time. Weekend messages are answered Monday.
  • Please include: your iPhone model, the app version (Settings → About in Ondoq), what you did and what you expected.
Getting started

Bring your music in

From the Files app

In Ondoq, open Library, tap the ⋮ menu, then Add track(s), and pick audio files from anywhere the Files app reaches: iCloud Drive, On My iPhone, or a cloud drive.

Whole folders

Put albums in Files → On My iPhone → Ondoq, then tap Scan Ondoq's folder (or Library ⋮ → Rescan library). Sub-folders, folder covers and CUE sheets are all picked up.

From a computer

Connect the iPhone with a cable. On a Mac open it in Finder; on Windows use the Apple Devices app. Under Files, drag album folders onto Ondoq, then rescan in the app.

Listen

Tap an album and play. Through headphones, AirPods, Bluetooth or a USB DAC, with the lock screen, Control Center and your headphones' buttons all working.

No music on your iPhone yet?

Try Ondoq with our sample albums

Five short albums we made for trying Ondoq — DSD, true 24-bit / 96 kHz, an "upsampled" album for the fake hi-res check, an album with a CUE sheet, and everyday CD quality. Free to use; the music is ours.

Download the sample albums (51 MB)

  1. Tap the link above on your iPhone and confirm Download.
  2. Open the Files app → Downloads, and tap ondoq-sample-albums.zip to unzip it.
  3. Move the ondoq-sample-albums folder to On My iPhone → Ondoq.
  4. In Ondoq, tap Scan Ondoq's folder (or Library ⋮ → Rescan library). Or skip the move and use Add track(s) to pick the files straight from Downloads.
Free, trial, full version

Purchases

Common questions

Answers

Which formats does Ondoq play?

FLAC, ALAC, AAC, MP3, Ogg Vorbis, WAV, AIFF, Monkey's Audio (APE), WavPack, and DSD as DSF and DFF (DSD64 to DSD512). Albums ripped as one file with a CUE sheet show up as their real tracks.

Why does it say "System mixer · not bit-perfect"?

On iPhone, every app's sound goes through the system's audio mixer, so no app can promise bit-perfect output. Ondoq says so plainly rather than claiming otherwise; the quality of what it sends is unchanged.

How does DSD play on an iPhone?

Ondoq converts DSD to high-quality PCM as it plays, with a filter that stays flat well past the range of hearing.

Files I added don't appear

Files added with Add track(s) appear at once. For files you copied into On My iPhone → Ondoq, tap Rescan library in the Library ⋮ menu.

Does Ondoq go online?

To check your purchase, to download the list of AutoEQ headphone models, and when you ask: an AutoEQ profile you pick, lyrics you look up (LRCLIB) and album covers you search for (MusicBrainz and the Cover Art Archive). No account, no ads, no analytics. See the privacy policy.

How do I delete my data?

Everything Ondoq keeps is on your iPhone. Delete the app and it is gone; music you put in On My iPhone → Ondoq goes with it, so move anything you want to keep first.